Do you have a passion for technology, a desire for growth, and a drive to lead? Great Plains Communications is looking for you! We have an opening for an energetic, detail-oriented IT professional to lead our IT and NOC services teams at our Blair, Nebraska headquarters.
The IT and NOC Manager position is accountable for:
Providing 24x7 support for all corporate systems, networks, and applications, as well as second-level supervision of our customer-facing Network Operations Center (NOC)
Leading the design, selection, and implementation of all required infrastructure components
Installing, configuring, and maintaining the hardware and software for all PCs, servers, phone systems, security systems, and data center networking components
Ensuring all systems are managed in a secure, efficient, reliable, and cost-effective manner
Managing the IT customer service function to ensure business applications, user and technology problems, and system outages are resolved
Ensuring applications are properly installed and maintained, and all essential information and data files are backed up on a regular basis
Ensuring all IT systems meet the needs of the corporate Business Continuity Plan
Developing and implementing IT standards, policies, and procedures
Researching new technologies and making purchase recommendations
Managing the capital and expense budget for the department
Leading, mentoring, and coaching IT department staff members
Successful candidate must have knowledge of:
Systems Engineering – servers, storage, virtualization, applications
Data Center Infrastructures – Cisco UCS/ACI, VMware, 3PAR, Pure, APC
Enterprise Applications – Active Directory, Exchange, Skype, Office365
Monitoring and Management Tools – NMS, SIEM
Strong communication, customer relations, and time and project management skills are required. Must be able to work non-standard business hours and lift 35-50 pounds as necessary.
Bachelor’s degree in computer science, management information systems, or similar area, plus 8 years of holistic information technology experience in a medium-sized enterprise environment, including 3 years supervisory experience is desired.
Competitive salary and benefits package available. EOE